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User SupportJeff Dray
RSS Feed Pyramid calling for the help desk
The help desk works hard at customer relationships but does an automated call distributor help or hinder? When you need to disseminate information quickly, how much personalization do you have to trade off?View entire blog »
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GeekendJay Garmon
RSS Feed Video: First 'Star Trek' reboot movie trailer
The wait is over: Here's our first real look at J.J. Abrams' Star Trek reboot movie. Apparently, Captain Kirk began life as the world's worst classic car thief, Spock has anger issues, Uhura likes to parade in her underwear, and Scotty is really just Shaun of the Dead. To quote...View entire blog »
Other Recent Posts
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- Sanity check: The IT labor shortage is real and offshoring is overblown IT departments are planning to increase offshore outsourcing in 2009, after two years of declines. Nevertheless, a new survey shows offshoring remains a very small portion of IT budgets and U.S. IT leaders say they're still grappling with an IT labor shortage.Read blog »
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- SIM survey: State of the CIO 2008
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- Career Managementby Toni Bowers, Head Blogs Editor
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- IT Dojoby Bill Detwiler, Head Technology Editor
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Top Rated
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TechRepublic blogs are for IT professionals, by IT professionals. They provide valuable perspectives on the hottest and most important issues in information technology, career insights for IT professionals in various roles from helpdesk to executive management, and tips and how-to guides for dealing with many different technologies. Geekend and Practical Gadgetry provide off-topic relief and gadget education for IT pros in their spare time. All of TechRepublic's blogs -- except Tech Sanity Check and View from the Cubicle -- have multiple authors, almost all of whom are IT professionals and IT managers working in the trenches.
